EMPATHY
WORKS, OBEDIENCE DOESN'T
Hal
Pepinsky
Criminal Justice
Indiana University
Bloomington, IN 47405 USA
1998
CRIMINOLOGY
AS PEACEMAKING
It
has been just over a decade since I turned explicitly to
studying how to make peace instead of making war on crime
and violence. Criminology and criminal justice are
essentially negative enterprises, about what not to do,
about why we do what we should not, about how to stop us
from doing wrong. In studying peacemaking I sought to understand
how we get the kind of human relations we DO want. Essentially,
I seek to understand how we become safer in the face of
violence. I want to find out what safety is and how
we get more of it with one another. There are many
other words we use for the opposite of being enmeshed in
violence--security, community, compassion...I like "safety" because
it is such a plain, blunt word.
I
began my explicit inquiry into peacemaking by stating a
theory that peace supplanted violence whenever interaction
became "responsive" (Pepinsky 1988; expanded
in Pepinsky 1991). While violence and the fear and
pain it engenders came from people pursuing their own independent
agendas and objectives regardless of how others were affected,
responsiveness was interaction in which actors' personal
agendas shifted constantly to accommodate others' feelings
and needs. Responsiveness was how people acted in
participatory democracy, which Paul Jesilow and I had earlier
proposed as the way to "make people behave" instead
of punishing criminality (Pepinsky and Jesilow 1992 [1984]:
127- 38). Thus enterprise would become safer and
more honest if tax incentives and other subsidies supported
worker/client- democratically-owned-and-operated businesses;
prisons would become safer if democratically governed as
Tom Murton (1968)- -who became "Brubaker" in
a movie--did in the mid-sixties in Arkansas; and responses
to crime and violence like Victim Offender Reconciliation
Programs (VORPS) built safety by encouraging victims and
offenders to have community support in creating their own
ways into secure community life--as Christie (1977) had
put it, to own their own disputes. In all our proposals,
democratization was the path to peace.
In
Montreal in 1987 at the Third International Conference
on Penal Abolition (ICOPA III), I was also made aware of
three parallel streams of thought in action: radical
feminism as Kay Harris had propounded it at ICOPA II in
1985 (revised statement in Harris 1991), "abolitionism" as
propounded by Knopp et al. in 1976 as represented in her
Safer Society Program for victims of sexual violence and
for offenders (Knopp 1991), and "restorative justice" beginning
under Mennonite auspices with establishment of VORPs first
in Kitchener, Ontario, in 1974, and in Elkhart, Indiana,
in 1977 (Zehr 1990). At about this time, aboriginal
alternatives to prosecution and punishment were beginning
to gain recognition; in 1989, New Zealand adopted Maori
ways, offering "family group councils" to all
young people petitioned into juvenile court for delinquency--circles
including family and friends of victims and offenders,
sitting in a circle with officials and lawyers, convened
by a social worker (Consedine 1995). All these strands
focused on the harm done by crime and violence in tearing
both victims and offenders from reciprocally trustworthy
relations with others, on trying to repair the damage caused
by violence rather than focusing on identifying, isolating,
separating, and punishing the offender. This body
of work has been summarized in a special issue on "The
Phenomenon of Restorative Justice," inaugurating the
journal Contemporary Justice Review (Sullivan 1998).
Richard
Quinney, I, and our contributors began drawing these strands
of thought and action together into a field we labeled
Criminology as Peacemaking (Pepinsky and Quinney 1991). I
have since tried to gain understanding of basic mundane
elements by which people make peace in place of violence.
I have found one set of accounts of how to make peace in
place of violence which to me precisely describe the basic
structural elements of peacemaking. These accounts
describe the Navajo world view in which "peacemaking
courts" have been constituted by the Navajo Supreme
Court.
Navajo
Supreme Court Chief Justice Robert Yazzie (1998) has been
joined by Zion (1985) and Gross (1996) in describing how
the court functions. The peacemaker, recognized by
community members as "someone who thinks well, speaks
well, thinks well, and shows by his or her behavior that
the person's conduct is grounded in spirituality" (Yazzie
1998: 125), follows a mediation process which culminates
in a circle, joined by individuals aggrieved and their
clans, and individuals who have aggrieved and their clans. The
peacemaker begins a conversation about violence which simply
moves around the circle, each individual free either to
speak or to pass the floor to her or his left. Each
time the conversation returns to the peacemaker, s/he summarizes
what has been said, and may and in all probability will
continue round the circle again and again. At any
time the peacemaker may pass the floor to a particular
member of the circle, who may then pass as asked. To
the Navajo, violence is a matter of imbalances of power
in interaction. All human interaction is viewed as
a conversation. When any person or group in interaction
monopolizes the conversation, the conversation--in Navajo
terms--becomes imbalanced. Peace is restored by balancing
the conversation henceforth. Everyone leaves a truly
balanced conversation free to choose what s/he does next. To
the Navajo as to me, it is a contradiction in terms to
make someone responsible; rather, a peacemaking process
liberates one's heart to be in tune with others and to
continue taking turns in interaction. Participating
in a balanced conversation stimulates one's assumption
of responsibility.
Wagner-Pacifici
(1993) has analyzed transcripts of negotiations between
MOVE and the City of Philadelphia, confirming the hypothesis
that violence escalated and eventually erupted as MOVE
members' voices and concerns were taken out of officials'
conversations in the negotiation process. As Fisher
et al. (1992) depict peacemaking in international diplomacy, "getting
to yes" entails "moving from position to interest." The
quarrel over position is, to borrow Anglo legal terminology,
over whether a party has "standing to be heard." Parties
are able to move to inventing ways to accommodate one another's
concerns once they take for granted that everyone's interests
equally deserve airing and hearing. Again, balanced
participation in conversations among those who live with
the consequences is the essence of making peace.
My
recent published work has been directed toward describing
how balancing conversations in response to personal violence
makes us safer and more secure, in everyday life (Pepinsky
1998a), in criminological research (Pepinsky 1998b), and
where legal protection against personal violence fails
(Pepinsky 1995). In this work, I focus on the basic
substance of peacemaking--to what it is that happens as
our conversations become more balanced, to what safe results
are.
Here
I discuss what safety IS.
I
propose that safety is essentially the enjoyment of empathy
of others, while from a warmaking point of view safety
is essentially a state of perfect obedience. I am
not a prophet, and so I don't propose whether at any moment
we will do what makes us safer rather than threatening
us with greater violence. I do propose what safe
relations are when we manage to build them, that is, as
we make peace. My thesis about what reduces the threat
of violence and yields safety in its place is simply this:
empathy works, obedience doesn't.
REMORSE
AND EMPATHY We are born with the capacity to ask for help,
and the capacity to offer a loving gaze or embrace. That
much is undisputed. To the degree we regard childrearing
as a warrior's duty to command a child's obedience, parental
duty lies in suppressing inappropriate or intolerable expressions
of feeling and commitment. We justify parental war
on children on grounds that adults know better than children
what children should feel, say, and do.
In
my home culture parents speak with fear of handling "terrible
twos" and adolescence. And from a warrior's
point of view, in both cases, it is vital that the parent
establish that s/he is in charge. Good children do
as they are told. When children do bad, they need--in the
current local cliche- -to be "given consequences," as
though hurting someone isn't consequence enough in itself
to deal with. And when we are thus "disciplining" our
children, what sign of having become trustworthy do we
look for first and foremost? Remorse.
"I'm
sorry. I know it was stupid. I'll never do
it again, promise."
Remorse
is the widely known best chance of talking one's way out
of a speeding ticket. Remorse is the primary objective
of criminal prosecution. When, shortly after the
death of Mao Zedong, criminal codes were enacted in China
in 1978, Chinese legislators were berated by colleagues
of mine in the U.S. for virtually requiring criminal defendants
to confess guilt at trial or face dire consequences. I
noted at the time how we in the U.S. do the same; woe to
the criminal defendant who demands to go to trial and (as
most do) loses (Pepinsky 1980). I suffer watching defendants
plead guilty in local courts. It is such a humiliating
experience, assuring the judge count by count that yes,
your honor, I have done it and know it was wrong and have
no excuse for my behavior...Thus the judge leaves a clean
record that the plea is "free and voluntary." We
put a premium on obedience. We do so to our peril,
I believe.
Alice
Miller (1990 [1983]) calls commanding obedience "poisonous
pedagogy." It is poisonous pedagogy, as her
book title suggests, to make a child feel or do something
for his or her own good. "Stop whining, you
know this is good for you!" You learn that to
please the parents you spontaneously love and want to please,
to say nothing of to avoid pain and rejection, you smile
when you are supposed to, you say the right thing, no matter
how tempted you are to protest or show fear or pain. You
learn, in other words, to lie. The poison in this
pedagogy is that we teach ourselves as children to lie,
to dissociate from our own feelings and inclinations, to
bury them, to reject our own true selves.
Nothing
is more fundamental to safe social relations than honesty. Insofar
as we manage to bury our true feelings and respond--mechanically--as
instructed, we are essentially what psychiatrists in my
culture these days call sociopathic. We are essentially
expedient. We are, as Miller argues using Hitler
and a serial sadistic killer as case studies, in the dissociated
frame of mind in which Milgram's (1973) demonstrated enough "obedience
to authority" to try to give lethal shock to stooges
who begged for their lives.
Short
of being murdered or severely disabled, vaginal or anal
rape is a fair candidate for being the form of criminal
personal violence we fear most. Those who have raped
who talk about it characteristically express surprise that
those they have raped are complaining, thinking, "They
asked for it," or, "They deserved it." While
those being raped fear that their attacker is so out of
control that "he could kill me!" those who are
raping are oblivious to the pain and fear they cause. They
simply dissociate from their companion's pain and terror. That
dissociation is the mechanism by which violence continues
and repeats itself.
At
the other end of the spectrum from those who subordinate
others wantonly to those who conform to our norms, how
are you supposed to trust the yes-person who assures you
that "I'll be there for you"? At one end
of the spectrum, personal violence does not happen unless
the assailant dissociates. At the other, you don't
know whether you can count on anyone who has had to learn
to turn her or his true feelings off and tell you what
s/he thinks you want to hear. This is what Alice
Miller tells us that poisonous pedagogy-- doing and feeling
as you're told--produces. When the conformist who
tells you "I'll be there for you" feels
the demand to shift allegiance to some other power figure
at your expense, you lose. The promise is not really
a promise. The promise is oriented toward an external
set of rewards and punishments, which may shift with political
winds, not toward your needs. The promise is an act
of obedience, not of empathy. One common promise
for obedience sake is to apologize for one's violence and
promise never to do it again.
It
is remarkable that we so venerate remorse. Remorse
is in thorough disrepute among those who work with those
victimized by so-called domestic violence. In the
run-of-the-mill cycle of repeated assaults, each assault
is followed by a "honeymoon period" in which
the assailant expresses remorse, says he's sorry, tries
to do anything to make it up. Those who work with
those who most regularly are battered, including those
who are routinely raped, regard remorse as worthless. Experience
tells them so. I find it quite remarkable that we
can find remorse in our subjects, such as criminal defendants
and children, so reassuring.
Conversely,
empathy may supplant violence with no remorse expressed. A
friend recently described to me how she had found safety
in the company of a mother who had chronically emotionally
abused her. This friend, who in my view has done
a heroic job of balancing compliance with court orders
and protecting herself and her children from apparent violence,
had stopped calling her mother because her mother would
invariably combine two themes: what is so wrong with you
that all this trouble keeps happening? and you're
not showing me you love me.
My
friend's father had told her that her mother has cancer,
and that metastasis had set in. Her mother had started
going shopping with her. One of the faults the mother
had criticized my friend for was for compulsive shopping. That
stopped. They don't talk about Lynnette's problems. They
don't talk about the cancer either. Her mother doesn't
complain to her daughter at all, bent instead on enjoying
time together looking for bargains and such. Her
mother's behavior is what I would call "responsive":
she by her action demonstrates what hurts her daughter
and responds instead to what her daughter enjoys. My
friend and I agree that her mother is demonstrating a reliable
commitment to saying goodbye on good terms. The mother's
conduct combines a hardnosed projection of how the mother
herself wants to die with attentiveness to what truly makes
her daughter feel safe in her mother's company.
Since
having supposed that empathy might be a reliable ground
upon which to build trust and become safe in others' company,
I have noticed how hard it is for those who are at risk
of continuing emotional or physical assaults to fake empathy. Remorseful
violators can go on and on about how terrible THEY feel
over how they hurt you, but until they become honest with
themselves and you about getting what they want, they suffer
emotional attention deficit disorder. If they do
get forced to talk about how they think you feel and what
they think you want, it just won't sound like you to you. I
have learned to depend on empathy to decide whether I can
afford to let down my guard with others. Empathy
may come and go, of course, mine included. It is
not that the world can be separated into empathic and sociopathic
people.
Rather,
empathy indicates that any of us can be depended upon to
be responsive rather than untrustworthy while any of us
shows it. Empathy amounts to letting others' true
selves into our conversations, and when we do so, we are
literally there WITH others, in a frame of mind to notice
others' fear and pain and offer validation and reassurance.
In
recent years I have gotten to know a number of children
and parents caught in struggles over evidence that the
children are seriously assaulted by parents, to know large
numbers of those who describe having been raised in horrendous
violence, commonly known as ritual abuse, and to know a
number of those who have treated people for the trauma
such violence leaves behind. I have gotten to know
these people in the context of offering a seminar on children's
rights and safety and another class in which I introduce
peacemaking. I invite a number of them to these classes. I
seldom have money even to cover their travel expenses,
but I do offer my home to those who stay overnight. Among
these guests is a woman who I believe indeed was born in
a prominent cult bloodline, and long after she thought
that she had renounced the occult, still got "triggered" into
an "alter" state to impose "discipline" on
member groups in a multi-state region for twenty years
thereafter. I asked my students how they felt about
my inviting her, and several survivors of like violence
whom she has taken in, into my home. Some were outraged
and dismayed that I could do so. I sent their comments
to my friend, who wrote back a long letter.
The
letter, which I have shared with my students and others,
is not long on remorse. My friend says that she herself
did hands-on "sacrificing" of people only until
she rose high enough to let others do it instead, that
she did it without feeling knowing that she would be killed
if she did not. She explicitly distinguishes herself
from despicable serial killers like Ted Bundy.
She
also describes going through books of pictures of missing
children, looking to see whether she recognizes any of
her victims. She offers assistance to law enforcement,
including telling them about her past (which is unprosecutable
because bodies would not be found). She takes in
others trying to escape. She is in touch enough with
what she now regards as an alien part of herself--the part
that could be triggered and called out to cult activity--that
she ensures that she is always in safe company, so that
she has no chance to "lose time," as happens
when people switch among multiple personalities. In
so doing she is in touch with her real self, just as she
pays attention to others. On her own initiative,
she started visiting a prisoner with whom I have been corresponding
for some years. She not only shows sensitivity and
empathy for those in whose company I see her; ultimately
she shows empathy for me. She is for instance scrupulous
about honoring my request to come and go to suit my family
schedule. She and her guests notice and express appreciation
even for little demonstrations of hospitality.
Noticing
their empathy, I am confident that they will in no way
hurt me or my family. Their displays of empathy are
exercises in personal responsibility--in becoming different
from the way they were when they tortured and killed others.
To
become responsible and empathetic, you have to have confidence
in the value and legitimacy of your own feelings and needs. So
my friend may show some remorse implicitly by having tried
for instance to identify her victims, but my safety with
her now in my judgment rests on her knowing that it was
a part of her that she now considers alien, that she knows
that basically she is better and more trustworthy than
the part of her that formerly hurt others. You have
to like and accept a part of yourself that you do not dissociate
from in order to be honest with others about what you do
feel and want, and it appears to me in this and other cases
that one's empathy sets in only as one feels one can be
oneself without being rejected for it. Trying to
induce remorse and shame is therefore counterproductive,
for success in shaming lies in making one loathe and reject
and demean oneself. In shame, one may either choose
a safe, loving, vulnerable target such as one's child and
lash out in anger, just split off from attention to the
subject's feelings and let the rage out. It is easy
to imagine that when one is on the receiving end of such
an outburst, it feels as though you're going to die. In
the numbness and shame that follows victimization, shame
may do more than bottle up rage for politically convenient
outbursts. One may adapt by concluding that in this
world such as it is, you don't deserve or cannot expect
better than to hang onto one's abuser. The patterns
protective mothers describe to me indicate that those who
aim to prey on "their" children pick out women
who have been beaten into feeling responsible for being
violated, into feeling that it was their worldly, religious
duty to serve men (generally) who degraded them, and then
beat them.
In
neither case does shame help one's affliction.
Martyrdom
and servitude are inherently instrumental. Empathy is not. Empathy
is an openness to new experience, a relaxing of preconceptions
as to what is expected, in English metaphor, an opening
of the heart. In Buddhist terms it is pure life(-giving)
energy, compassion in action. As Quinney (1991) tells
us, we end suffering by noticing it and responding openly. Elements
of empathy are captured in this saying attributed to the
Navajo, which I have posted in bold letters outside my
office:
SHOW
UP
PAY
ATTENTION
TELL
THE TRUTH
DON'T
BE ATTACHED TO OUTCOME
Attachment
to outcome means that you know, before you hear from others,
what needs to be done. If you already know what needs
to be done, you have nothing to learn from listening to
others before your next move, in terms of what most demands
your attention. Your priorities are not up for discussion.
The
energy in compassion or empathy lies in learning something
new to do by listening to those who will most be affected
by what you do next. Empathy is a suspension of one's
agenda to "pay attention" to what they say, and
to let their feelings soak into one's own conscious nervous
energy.
Empathy
begins with unencumbered listening (Pepinsky 1998a). Of
course, in order to pay attention you have to "show
up"-- or as I hear people in my daughter's generation
say, "be there." You have to show interest
and solicit voices of those voices are least heard in whatever
setting or reference group you find yourself, in order
to introduce balance into the conversation--the structural
manifestation that peace is being made.
Our
ultimate cultural barrier to substituting empathy for obedience
is our presumption that adults know more than children. In
a sense of course, that is true. But as children,
we have some vital gifts of our own to add to conversations. Chief
among these is our blatantly honest desire to please and
be accepted by adults. We bring honesty to conversations,
unless adults shut us down. We may be the first to
cry when we are all scared. We may be the first to
relax and pay attention at school when the parents we so
much want to please stop scaring each other. Adults
who leave "their" children out of their conversations
are prone to impose lessons gained from experience, including
having to lie, as Alice Miller puts it for the children's "own
good." How blind. How damaging to the very gift
of empathy the child spontaneously offers to our conversations.
Norway
is a second home to me. There at the dinner table
in party company, children are almost ritually brought
into conversations, to describe their worlds in their own
terms, as adults pay attention.
As
adults share among themselves what they hear as they pay
attention to children, adults legitimize in safe company
reliving traumas of their own childhoods. I have
seen this happen time and again, as mothers trying to protect
their children recognize ways in which, as children themselves,
they too were sexually assaulted by someone they loved
and trusted. Without magically fixing their children's
problems, I have seen them and their children gain strength--as
in the case of eating disorders literally gaining weight. These
mothers have the greatest respect for the honesty, courage,
and wisdom of their children. That is their primary
solace.
This,
to me, is truly a break in an intergenerational cycle of
violence and victimization. I sense that as growing numbers
of children and adult survivors share stories, validate
one another, and speak out, we will overcome our ignorance
of what our children, including the children buried in
our adult selves, have to teach us. That will be
the profoundest peacemaking of all.
In
the mid sixties in law school I learned that a minority
of states were setting a national trend, permitting "no-
fault" divorces. The common-law rule, in effect
in New York State at the time, was that one could obtain
a divorce only if one's spouse committed a statutory offense
(adultery in New York), and if one had "clean hands." So
if one spouse sued another for divorce proving adultery,
and the other spouse proved that the plaintiff was also
committing adultery, the law required that family to be
reunified, unless perhaps they consented to separate for
an extended period and then ask for a divorce together.
Women's
shelters started opening up not long after. And in
growing numbers, women do leave battering relations. From
what I know of where custody disputes began (as by Children
of the Underground founder Faye Yager in 1973; Carpenter
and Dietrich 1997), children whose fathers were established
in communities in the middle class or higher first began
to feel safe enough to talk to mothers, who felt detached
enough to believe what they heard rather than telling their
children to stop telling lies. And in therapy, adults
began to talk about the violence of their own childhoods
and be heard, especially by women's advocates. (One
sad void, for instance, is in support groups for male survivors
of childhood incest.) Surveys were first conducted
asking people how often they had been sexually assaulted
by someone they knew in the late eighties. And so,
I would say, out of the movement to allow women to leave
men who beat, rape, and threaten them, we have liberated
children's voices of victimization into public discourse.
The
results are scary. What amounts to unrelenting torture
of children once plainly described suddenly seems as though
it might be happening all around us. As I see it,
this is an awakening of our empathy for childhood, our
own included. As we recognize that children have
as much to offer in decisions that affect them as adults,
our children will free themselves of violence more readily. All
it takes, actually, is for a single adult whom the child
manifestly likes and laughs with to offer the child sanctuary
from any adult whose company scares the child, and for
other adults to let sanctuary happen (Bianchi 1994). There
you have the fundamental prerequisite of any child's safety. This
may be hard to achieve in a warring world, but people do
achieve small bits of empathy do provide remarkable measures
of safety. One survivor of cult torture, led by her
socially and politically prominent father, remembers a
fifth-grade teacher looking at her as though she understood
that something wrong was being done to her. That
bit of empathic connection carried her forward until she
broke from the cult, and for years since has been for instance
in a very fulfilling and safe marriage.
A
small dose of sanctuary can be life-sustaining.
The
bad thing about scary news is that it makes you feel that
you have to shut the problem down. I have testified
in one case in which a judge actually ordered children
NOT to be in counseling so that they would stop saying
bad stuff about their father; I know of many others like
it. All this is in the guise that children are causing
trouble for themselves by threatening sacred family bonds. It
is terrifying to think that if we probe enough in our very
own families, we may discover that a valued relative was
Jekyll and Hyde, or that a monster may lurk in our child's
daycare center or school.
As
I hear individuals whom I know in other contexts talk about
how violence in the home including violence by children
is getting out of hand, I am struck that the tone and substance
of the protest is like that of someone confronting any
personal feeling or fear that s/he has denied. It
is inherently scary to emerge from denial of a problem,
all the more so when one's denial amounts to cultural blindness. And
yet, I see that as progress toward safety, in which each
of us learns to create families of choice rather than just
doing our ancestral duties. As I see it, record numbers
of children and adult survivors are sharing stories and
being heard about problems that for millenia in our European
ancestry at any rate were almost totally buried. As
DeMause (1982) traces it, children in Europe and Euro-America
were not legally and politically recognized as people to
whom adults owed any duty until about a hundred years ago. So
we have come a long way.
We
can of course follow the same principles of making peace
in any company, with or without children. Basically
though, our defenses against forsaking duty for empathy
lie embedded in the violence we suffer as children. We
may join the mob in going after this or that public villain,
but at root, in areas of our lives remote from police and
legal surveillance, we are most likely to be trapped in
violence or safe from it. Empathy and honesty pay off anywhere
in daily or political life. By "showing up" and "paying
attention" to the voices of our childhood, we most
directly accomplish the safety which Karl Marx (1963) called "human
emancipation." In the Navajo saying, "telling
the truth" refers to honesty.
If
you want someone honestly to talk about his or her reaction
to having committed a crime, you don't set up plea bargaining
ceremonies of remorse in order to draw out how the offender
honestly feels and believes. The condition for honesty
is essentially acceptance of this principle: When I ask
you for truth, I grant you the responsibility of how next
what you tell me gets used.
This
condition sets the principle behind "Incidents Teams" established
by the dean of students office on my home campus of Indiana
University. I am delighted to have representatives
of the nearly decade-old Racial Incidents Team, and Gay/Lesbian/Bisexual
Anti-Harassment Team make presentations in my classes on "social
control." The Racial Incidents Team invites
people to report harassment or crimes committed against
them which appears based on race or ethnicity, or on religious
beliefs. The GLB Anti-Harassment Team invites reports
of gaybashing (whether or not the person victimized is
gay). Among other things the teams annually publish
summaries of every incident reported annually. Each
is a team of professional staff who first invite each complainant
to elaborate, and then brainstorm options as to what the
complainant might do further. The options are diverse
and imaginative, ranging from education to notification
to invoking disciplinary or legal processes. It is
up to the complainant to ask the Team to help her or him
implement the package of the complainant's choice.
In
most cases, complainants are satisfied to have the report
on file, and want to go no further. Team members
report occasional frustration when for instance a complainant
declines to report a crime to police or the prosecutor. But
the rule of confidentiality and abiding by complainant
wishes is ironclad.
This
is precisely the rule followed by therapists and rape or
domestic violence crisis counselors. The one who
has been victimized suffers a loss of control. Restoration
of a sense of personal safety rests on the one who has
been victimized resuming control of her social relations. Since
s/he is the one at hand who has most been stripped of a
voice in what happens to her or him, her or his voice is
the one most urgently needing to be drawn into the ensuing
conversation. If that voice matters, it will guide and
be supported by what it says. Let the one who has
most been traumatized by victimization be the primary guide
to what comes next. This is the principle by which
the Incidents Teams operate. It seems to me that
incidents teams would be a useful independent adjunct to
police, prosecutors and courts. Those who complained
could have the support of the Team on their terms regardless
of what police or prosecutors decided duty demanded of
themselves. This would represent organizing to create
empathy in the wake of violence, as a supplement to organizing
to demand obedience of perpetrators. Time and again
I have heard survivors of traumatic violence like incestuous
rape say that the most healing, energizing response they
received when they first told about the event was from
those who sat, listened, said as little as "How terrible;
I'm so sorry," and did nothing else to try to take
over and fix it. Incidents team members at IU report
much the same experience. Offering safe refuge from
further violence is the next most crucial step to safety.
Martyrdom
and servitude represent trying to do things for others
on pain of social or heavenly rejection. Regardless
of whether people who martyr themselves or serve others
are forced by other people to do so or "choose" to
subordinate their own needs to others', at a basic internal
level they feel they have or deserve no choice. They
must discern and obey the demands or fill the needs of
the gods or people they serve, or else...they cut off their
social and spiritual connections at the roots. As
Weber (1999) discerned, the difference lies in whether
one is born in a state of grace, or has to earn grace. If
one is born in a state of grace, one does not have to justify
one's existence. If one must justify one's existence,
one is trapped into meeting external standards to make
one's life worthwhile.
When
doing one's painful duty to abide by external needs or
rules, one is literally just following orders. Regardless
of whether this defense is accepted as a legal justification
for violence, the honest truth is that obedient actors
have forsaken personal responsibility for their actions,
quite literally so. Responsibility is implied instead
by the simple claim, "I did it because I wanted to." What
one once wanted to do for one reason, one can responsibility
and expressly choose to do differently in order to enjoy
the safety of empathic relations oneself--because you feel
a need to hear and respect the sensibilities of those whose
turn it is to join the conversation, because it makes you
feel connected. As Quinney would say, you have heard
the suffering at hand and been moved by it. When
you do that, by definition, your violence stops in its
tracks.
I
have been close to people who I believing to be repeatedly
assaulting or harassing others. I have heard plenty
of remorse. I have seen how hard it is for those
who I find at risk of repeating their violence to empathize. They
are too hung up on their own problems, and desperate to
do whatever they feel they must to cling to others. I
find that empathy, unlike a polygraph, is hard to fake. And
when people like the houseguests whom I describe above
shows one another and me empathy, I find that I can afford
to let down my guard and enjoy my safety in their company. I
also notice that I receive ample warning as empathy shuts
down before someone bursts into violence, which helps me
relax and be able to empathize myself, rather than to be
on guard for renewed attack.
At
the individual level one's capacity for empathy with others
remains in balance with what I consider empathy for oneself "telling
the truth" to oneself and others about what one feels
and needs to feel validated and connected to others merely
for being oneself, not denying one's own needs and feelings
in martyrdom or self-sacrifice. In enjoying the safety
of empathy one takes heart from watching those who have
been victimized gain voice and assume responsibility for
their lives, and one's satisfaction rests in being there
to validate and honor the occasion. In martyrdom
or self- sacrifice one becomes what Schaef (1992) and others
call co- dependent, and attempts to assume responsibility
for others' needs rather than enhancing their assumption
of responsibility for meeting theirs while burying one's
own feelings and needs.
When
enjoying empathic relations, one loses "attachment
to outcome." One's faith that balanced participation
in itself increases the chances that one's own most crying
needs will be accommodated, supplants faith that someone
else has to do something one divines oneself as a predicate
to safety. From showing up to letting go of attachment
to outcome, the Navajo saying summarizes the range of elements
on which empathy rests.
Trying
to make anyone else empathic or responsible rests on the
fallacy of making empathy an act of obedience. The
logic on which empathy rests determines that empathy and
responsibility can only be invited by showing empathy and
responsibility. This means listening down--drawing
out voices most excluded from our conversations and being
guided by them--rather than subordinating others, which
literally is a refusal to grant empathy. It means
listening down in balance with listening down into one's
own self. It is by allowing one's sharing of one's
own feelings and self with others to emerge that one can
feel at all, truly feel, and hence feel what others are
expressing in the event. It is as one turns off one's
own feelings and denies one's own sensibilities that one
turns instead to connecting with others in the manner of
one of Milgram's obedient subjects.
This
includes feeling too ashamed and inadequate to deserve
to have one's feelings and sensibilities count, or have
them enter the conversation. Ultimately, shame deprives
not other offenders but oneself of one's capacity to enjoy
empathy with others in concert with empathy with oneself. One
bears responsibility as one dares to bare oneself and let
outcomes fall where they may. Insofar as one bears
oneself, one cares and dares to listen to others' pain
and fears without having to fix or solve them either. Letting
go of attachment to outcome allows oneself to attend and
respond to one's present. It is, as Ernest Becker
(1968: 327-46) concludes, our self-esteem rather than our
shame which allows us to connect safely and honestly with
others. That is no less true of one's worst enemy
than it is of oneself. One cannot dictate whether
anyone gives empathy, but safety lies only where feelings
of the moment are noticed and recognized, and acted upon. Empathy
rests on embracing a part of one's own inner self as a
foundation for rejecting what has been wrong with oneself.
I
work a lot these days in cases of apparent violence against
children. Contrary to warmaking expectations, I find
that children facing violence are much more compassionate
and reasonable than adults around them. One child
advocate I know who had to fight off her own stepfather's
regular demands for oral sex just wanted him out of the
home when the police only wanted the stepfather restrained
from entering her home. The police responded that
she should either press charges and get her stepfather
jailed, or go home with him.
Quite
typically, children who are "molested" by a parent
want to work out some safe form of contact, while adults
around them fight over whether that parent deserves to
own the child's company on the parent's unilateral terms
or not at all. The mission of Adult Children of Alcoholics
recognizes how out of loving duty children go out of their
way to feel, be, and do what their parents need rather
than the reverse.
As
children learn languages readily so as to communicate as
circumstances allow, so when as children we are in warmaking
perspective most ignorant and out of control, we are in
fact more responsible than we generally dare grow up to
be. We grow up learning agendas we must perform,
learning to subordinate our own feelings, and in the process,
subordinate feelings of others to what we are most carefully
taught we must do so that they do what they must or should,
all personal feelings aside.
Ironically,
then, age and experience seem to harden our propensity
to lie or deny even our own feelings and experience. Age
and experience are liable to ingrain defenses and prejudices
in us which a child's fresh eyes can see through more readily. In
any command structure, it is fallacious to presume that
superiors know and do better than their subordinates. Power
over others preaches and embeds in our psyches its own
false justification--that powerholders are wiser, truer
and kinder than subordinates. Balancing conversations
is the only way out of thralldom in this falsehood.
OBEDIENCE
IS INHERENTLY UNFAIR
Obedience
is a matter of choosing whose voices get to be heard as
against others'. The very definition of who offends
and who gets victimized becomes a matter of who is entitled
to define who the offenders and victims are. This
is a power trip. The logic of a system run by mobilizing
power over others is inescapable: Those who enjoy most
power to dictate definitions of others' situations are
by virtue of power alone odds on to--as Jeffrey Reiman
(1997) puts it, "get richer and the poor get prison." It
doesn't take long growing up in the game of obedience to
learn that in cases of difference, the one who is highest
in the power configuration gets to decide on grounds that
in case of dispute, what I say goes. The realities
of subordination manifest themselves repeatedly. Nowhere
recently have these realities more clearly manifested themselves
to me than in contests between children who say that a
custodian is sexually assaulting them, and the caretakers
accused. It appears as though the more corroborative
evidence there is, like a child's having a sexually transmitted
disease or torn anus or vaginal opening, and the more serious
the assault would be if the fact of it were recognized,
the greater the odds that officials will rule evidence
of the caretaker's assaults inadequate to find fault, and
hence that the child should be taken from the presence
of any parent or therapist to whom the child complains
(Rosen and Etlin 1996).
In
the face of the rule that those who hold more power are
more likely to win power games, as we continue to seek
safety via subordination of miscreants, we find ourselves
in ever more jeopardy, caught in a world where "inequalities" and "injustice" harden
and grow. From the peacemaker view, I am safer the
more readily those who are obedient find relations in which
they share attending to one another's will and needs. Extend
the boundaries within which those whom I mistrust and I
share empathy, and I become safer. Raise the number
of those whose fates I separate from mine via subordination,
and I become endangered, not only from those authoritatively
subordinated as by being labeled "offender," but
from all those who empathize and share destinies with them. Thus,
justice is something that happens to me and my fellow creatures
together, one way or the other. The gods who render
justice don't appear to care who started violence.
It
is simply that the more firmly separated enemy fates become,
the more endangered we are. The justice we face is
that we all ultimately become safer or more endangered
together. This is what Hindus call karma. In
terms of how stressed out or relaxed I am while I survive,
and indeed in terms of how likely some friend will feed,
shelter, and hold me in need, insofar as we enjoy empathy,
we enjoy safety.
Insofar
as we resort to violence, we fear and hurt from violence. That
is not a prophecy. That is simply how justice gets
done one way or the other.
Within
the microlimits of our individual lives, just having friends
with whom we can safely, honestly share fear and pain is
the essence of being safe from personal violence.
Personal
investment in empathy pays off in personal security and
self-esteem. Personal investment in empathy means
not letting one's own feelings and sensibilities be subordinated,
balanced with hearing the first and foremost the most subdued
voices in one's own here and now. One proposition
I have put to students is that it is safer to invest in
friendship than in Wall Street. When the market crashes,
I rest my survival on having friends who will take me in
and feed me from their own stocks. That is my primary
social security. The more heavily others follow my
lead in investing in this market of peace, the more readily
we all will free ourselves from violence, regardless of
how quickly or steadily the personal safety we build close
around ourselves with friends translates into global safety.
Within the peacemaking frame, the broader the divergence
in background, class, status, power among those who empathize,
the brighter and broader the halo of empathy around that
accommodation. But empathy pays off in the personal
safety of the one who invests in it regardless of how slowly
culture follows.
It
is presumptuous of anyone to suppose that s/he knows how
to accomplish justice.
It
is practical to invest empathy for safety's sake, and because
safety lies in treating one another fairly and with balance.
Until as recently as my "peacemaking primer" (Pepinsky
1995), I looked on "dumping up" as a means to
making peace.
I
recant. Any form of dumping is a bid for obedience. I
know from growing up and circulating among rich and powerful
people that people up there tend to suspect that no one
really loves them for themselves and feel mighty scared,
vulnerable, driven to defend their claim to a social stake.
I know they are as wary as are streetpeople I have met.
Fitness to survive unrelenting struggles over power and
obedience entails greater vigilance against betrayal than
those one has dumped up and out. Those who find the
legitimacy of their power positions drawn into question
naturally focus more on establishing who remains in charge,
and in justifying the system to which one belongs, than
to noticing how subordinates feel and see and hear things. We
can by empathy and refuge free people from subordination
far more readily than we can beat powerholders into empathy.
A
little listening means a lot.
Those
who are trapped in recurrent victimization offer large
doses of personal appreciation to anyone who just stops
and listens to them. Rather than depending on dumping up,
the logic of balancing conversations by spreading empathy
dictates that I instead help amplify the left-out voices,
to let them speak for themselves rather than seeking to
speak for them. In the practice of mediating imbalances
in conversation, the floor oscillates back and forth between
concerns of those at the poles of each interest in conflict,
so that once those who are weakest are aired and heard,
the floor passes upward, so that those who have offended
and those who hold power may enjoy their turn at being
heard, honestly heard. Peacemaking entails taking
turns in conversation about oneself and one's own feelings
and interests, up and down the power structure like a child's
see-saw or teeter-totter. Insofar as one offers empathy
rather than a demand for obedience, one offers a gift rather
than imposing an obligation. Whatever the response,
it is responsible and trustworthy only insofar as it is
not commanded, or more implicitly, expected. What
matters is whether concern for others' interests manifestly
redirects the response. Empathy may be reciprocated
and hence create safety; a command will never do so.
The
peacemaker's faith is that the co-generation of empathy
will create responses which will accommodate everyone's
needs more readily than any other response. The karmic
promise, the promise of justice, is that social security
and equity in having needs accommodated will resonate outward
from individual increases in safety against personal violence,
from taking turns listening in dyadic conversations, to
allowing workers and customers fair shares of ownership
in corporate decisions and losses or profits to, to mediating
conversations between those we designate victims and offenders...wherever,
at whatever social level one wants to measure equity of
participation in conversations. That's the starting
point and the way regardless of how far apart people start.
When
we are truly responsible, we are responsible for our own
choices and for responding to the consequences, not oxymoronically
responsible for making others do anything.
Insofar
as we become conscious of the role our empathy alone plays
in creating the results, I propose that we will feel safer,
and by any number of measures of violence and inequality
will become safer.
Balancing
voices in our conversations requires that we individually
feel secure enough to dampen our narcissism, including
letting go of getting our own points across, relaxing our
determination to reach some objective we have set for ourselves
or for others in advance. Implicit in a concern for
doing justice, rather than making sure others too have
a balanced say in what happens, is a need to justify a
result rather than attention to the process by which results
are achieved. Gaining safety makes a simple
but unyielding demand--that we pay attention to the sensibilities
of the people we live with rather than to performing some
higher social agenda.
CONSEQUENCES
There
has been a lot of talk for over twenty years about "widening
the net" of criminal justice (Cohen 1979, Pepinsky
1973). When programs are introduced which are supposed
to offer alternatives to incarceration, the odds shift
toward using the alternatives on those who otherwise would
have had less done to them, with potential for creating
records of failure of alternatives which justify and thus
increase use of incarceration. I have noticed over
the years an impasse between academicians who recognize
this dynamic and practitioners who protest that they use
alternatives and are not widening the net. Recently,
an official who works with youth explained how those who
seek to mitigate punishment widen nets.
She
was speaking of the need for a local juvenile detention
center. She said that since it was so expensive to
have juveniles transported several counties away to be
detained, the judge could only really afford to send juveniles
for a minimum stay of six days. Meanwhile, there
were youths at risk who had had the benefit of all the
alternatives the system had to offer, and who might be
turned around from getting into further trouble by just
being given 24 hours in detention to teach them that wrongdoing "has
consequences." So if the local detention center is
built, new classes of youths will be given this "shock." And
what is to be done if they for instance fail the routine
urinalysis (given by that juvenile probation office regardless
of offense charged) in the aftermath? Finckenauer
(1982) found that those who had been "scared straight" in
confrontations with lifers in a maximum security prison
afterwards got arrested more than a matched control group
of those who had not undergone the program. In the
game of demanding obedience, the need for sterner measures
spreads inexorably.
It
is like what a parent faces who has spanked a child hard
and yet had a recurrence of disobedience. A sterner
measure is called for in the logic of commanding obedience.
The
same official who illustrated to me how people think as
they widen nets also was giving reassurance to volunteers
in a new Victim Offender Reconciliation Program. She
noted that after 13 years of work she had taken heart from
some people who had come back to her years later and had
told her that because she had cared when other adults had
not, she had turned their lives around. I expect
that these were moments of empathy which tend not to be
shared or even remembered because they don't count in the
game of imposing consequences. Empathy matters nonetheless.
No
matter what our formal or official exteriors, we show empathy
in some measure, almost all of us. It is indeed what
makes the doing of any of our jobs socially worthwhile. It
is just too bad when we feel obliged to attribute what
our empathy has achieved to doing our duty to command obedience.
The popular criminal legal jargon these days around me
is that since we know the system is out of hand and don't
really favor punishment, we "give consequences" instead. It
occurs to me as I begin service as a VORP mediator that
my preoccupation is with focusing attention on consequences--
first and foremost harm to those victimized--which have
already occurred. Why demand that people attend instead
to consequences I or others have devised? I seek
to have those most affected by the crimes referred to us
tell one another what they have done and what has already
happened, and then assume responsibility for devising responses
to the consequences at hand. Results of that process
may feel safe.
Introducing
consequences means that I assume responsibility and make
decisions for others, taking away their room for exercise
of responsibility. I don't even give myself a chance
to learn how they might respond if I did not impose my
own consequences. And as by urine testing, I who
impose consequences will want to ensure accountability
not to my subject's personal responsibility, but to me. I
will find myself driven to imposing closer and closer scrutiny
of my subjects. How unsafe to be on guard so.
Anyone
with a problem of violence in or out of the criminal justice
system enjoys a measure of discretion whether next to listen
or pass on what someone says, or to execute or follow an
order. That is the only remedy I see for an escalation
in incarceration in my home United States since the Vietnam
War ended in 1975, which otherwise could be diverted only
by sending a mass of young U.S. soldiers abroad into open
combat with a foreign enemy (Pepinsky 1996, 1991: 34-61).
A
year after I moved to my current home town, in 1977, my
county whose population has since climbed from 90-120,000
hired a not-for-profit consultant who told us that our
county jail could be gutted and made into 40 cells which
would last us until well into the next millenium. That
consultant then formed a for-profit firm, so that by 1983
he had forecast what we would need 95-110 cells to last
us into the next millenium. I joined a friend suing
to void county council approval of a leasing arrangement
for a jail which--to round off corners on the top of a
new "justice building"--would have 124 cells. We
lost. That jail as opened in 1986, and episodically
spilled to over capacity within six months of its opening. Now
we appear destined to approve building a jail truly sufficient
to meet our needs as we enter the new millenium--with 4-500
cells.
I
was talking with a friend who inspired my failed lawsuit,
and we agreed that--karmically--our efforts to tell people
that the new jail would be filled had helped create the
monster we now face. A burst of official effort went
into organizing and using defendant- or offender-subsidized "alternative" "consequences" for
offenders, which apparently generated records of failure
of "lenient" measures, and widened the net far
faster than I might have imagined.
As
I begin learning how to serve as a VORP mediator, I have
no illusions that VORP or any other restorative justice
program will empty the jail. Nor do I think that
officials are more to blame than the will in all of us
to respond to place obedience before empathy.
I
have fantasized about a bumper sticker: "Safer to
Carry a Friend than a Gun." There is remarkable,
significant safety in each empathetic connection we make. All
structural safety, all signs of the withering away of oppression
and inequality, rest on attending to empathy, which in
turn requires letting go of obedience. The science
and art of achieving safety in the face of personal violence
is that of empathy, which I call making peace instead of
making war.
Empathy
can start anywhere, on any job. Empathy is the only
mechanism which protects us against personal violence. The
personal violence recorded by criminologists and police
is but a shadow of the violence and terror of isolation
(and attendant worthlessness) that threatens us routinely
in our daily lives, where outsiders including police and
child protection workers fear to intrude. Whether
we humans achieve greater violence or safety, justice will
prevail, where the just results of our efforts to become
safer in one another's company will show that for us all,
empathy works, obedience doesn't.
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